Outgoing mail server mac mail offline update#

However, if you have any POP email accounts, you’ll lose emails stored offline. Mail should set things up correctly if you start over again.

You could also remove all your email accounts from the Mail app and re-add them. RELATED: Email Basics: POP3 is Outdated Please Switch to IMAP Today

Outgoing mail server mac mail offline update#

You may have changed the password and forgotten to update the outgoing SMTP server password when you updated the incoming email account’s password, for example. If it’s an old account, the account may have been shut down and removed from the server.Ĭlick the “Edit SMTP Server List” option in the menu and provide appropriate account details-for example, by updating the password for the account in the SMTP server list. If you see the text “Offline” next to an account in the in the Outgoing Mail Server (SMTP) box, that indicates your SMTP server account settings are wrong. Choose the correct outgoing server for your account, and repeat for any other accounts in the left pane if necessary. Now, when you click the “Account” box under Outgoing Mail Server (SMTP), you’ll be able to tell which is which. When you’re done renaming the descriptions here, click OK. You can get these from your organization or email provider.)

,Click the “+” button here and add the SMTP server and account details. (If you only see one account in this box instead of two, then you need to add an outgoing address for the account that doesn’t have one. In our case, we changed one to “Outlook – Work” and “Outlook – Personal”. Then, click the “Description” box and give it a description that matches which account it is. Click on the first one and look at the “User Name” box at the bottom of the window. So, the first thing we have to do is rename these outgoing accounts-right now they’re both named “Outlook”, which is confusing. In the below screenshot, we can see that one outgoing account (in the left column) is being used by two incoming accounts (the right column). In this example, this means that both our personal and work accounts are sending email as our work address. That’s not what we want. It’s possible for an incoming email account address to be associated with the wrong outgoing email account. The Outgoing Mail Server setting can be misleading. You’ll see two different account settings here: Incoming Mail Server and Outgoing Mail server. Click the Server Settings tab for the account. Select the email account you’re having the issue with here. The list you see here is a list of your outgoing email accounts. Now click the Accounts icon at the top of the Preferences window. SMTP stands for “Simple Mail Transfer Protocol”. This may look fine, but it isn’t.Ĭlick the “Account” menu under Outgoing Mail and select “Edit SMTP Server List” to view more information about your outgoing email servers. If you have multiple accounts from the same domain-for example, multiple or accounts-it may just say “Outlook” or “Gmail” in the Outgoing Mail section.